CV Profile No.37290

Experience in the following industries :

• Banking, insurance, finance
• Government services
• IT, software engineering, Internet
• Maintenance, servicing, after-sales services
• Telecom

Professional experience

• Solution Architect (O&M and Security DIF Project Manila)
• Ericsson Manila
• Since 08.2019
• Responsible for designing the end to end O&M and Security architecture and serviceability system (AWS, OpenStack and Azure), this includes the design unified operations and maintenance structure, Monitoring, analytics of heartbeat and utilization, health and performance, incidents lifecycle and root cause analysis. Responsible for Forming cross-functional teams (Network, Operations, Development, Security, Quality, etc.) to facilitate the creation of optimal architectures which align to the architecture plan.

• Virtualization and Wintel Technical Lead
• MTN Uganda
• 12.2014 - 07.2019
• Wintel, Cloud and Virtualization (SQL Databases Ware Housing, Fusion Cube, Hyper V, VMware, OVM). Deploying the release of new technologies as well as the engineering, design, configuration, installation, support, and management of virtualization infrastructure and related services. Lead problem-solving efforts, often involving outside vendors and other support personnel and/or organizations. Ensure high availability and acceptable levels of performance and security in the virtual desktop environment. Maintain a strong understanding of emerging technologies practices in cloud computing; including storage, networking, disaster recovery, and business continuity. Develop and maintain procedures and documentation for the operation and restoration of systems and applications. Provide leadership in planning and implementation of projects for virtual server operations and enterprise architecture.

• Independent Consultant-UNOPS
• UNOPS
• 09.2014 - 11.2015
• Helped to provide consultancy services through assisting applying my skills to create a vision and technical leadership in developing, designing, deploying, training and maintaining the SharePoint-based knowledge management systems.

• Operations/Systems Manager
• Techno Brain Group.
• 09.2010 - 11.2014
• I was In Charge of Operations and Delivery Techno Brain; I managed a team of 35 Consultants and Specialist. I watched my team closely and I was closely engaged with them. I have a team of engineers ranging handling integrations, SharePoint, Exchange, Lync, Developers, Cisco Techies etc.

• Lead Messaging and Collaboration (Exchange, Lync and SharePoint)
• Provoc Uganda Ltd.
• 09.2007 - 12.2013