CV Profile No.99000

Experience in the following industries :

• IT, software engineering, Internet

Professional experience

• Systems administrator
• Nice House of Plastics
• Since 11.2023
• At Nice House of Plastics, I currently serve as a Systems Administrator, where I manage the company’s IT infrastructure, including network systems, hardware, software, and ERP solutions. One of my significant achievements in this role was being part of the team that successfully implemented a new ERP system for the company. This involved coordinating the setup, configuring network access, and ensuring that the system was properly integrated into the existing IT infrastructure. As part of this project, I was also responsible for sourcing better ISP services to improve the company’s network management, ensuring faster and more reliable internet connections. Another key task was implementing a clock-in system for employees to streamline attendance tracking. My responsibilities also include maintaining the network’s security by monitoring traffic, setting up firewalls, and regularly updating software. I provide technical support to employees, train them on the proper use of IT systems, and ensure compliance with IT policies. This role has further strengthened my ability to manage both hardware and software systems while ensuring operational efficiency.

• Communications and IT Lead
• MapRI Initiative Uganda
• Since 02.2024
• As the Communications and IT Lead at MapRI Initiative, I had a dual role that involved managing both the organization's IT infrastructure and its communication strategy. I was responsible for ensuring that MapRI's digital systems and communication tools were functioning effectively to support the organization's operations. This included overseeing the setup and maintenance of network systems, ensuring seamless communication between team members and with external stakeholders, and managing the organization’s website and social media presence. A key responsibility in my role was to increase the visibility of MapRI on social media platforms, contributing to the growth of the organization’s outreach and engagement. In addition to managing IT systems, I coordinated communication efforts to ensure that all organizational messages were consistent and aligned with MapRI’s goals. I also trained employees on using various IT systems and tools, helping them improve productivity. My work at MapRI combined technical expertise with strategic communication, enabling me to enhance the organization's overall effectiveness.

• Systems Administrator
• Uganda Batteries Limited
• 11.2023 - 04.2024
• At Uganda Batteries, I was responsible for overseeing the company's IT infrastructure, ensuring that all systems operated efficiently and securely. One of my key tasks was managing the company's network, ensuring stable and secure connections for both the administrative and production teams. I was involved in troubleshooting IT issues across various departments and providing technical support for employees, ensuring minimal disruption to operations. My role also included regular maintenance of the company's servers and hardware, performing updates and backups, and ensuring that sensitive data was protected through proper security measures such as firewalls and antivirus solutions. Additionally, I played a key role in implementing software upgrades, improving the company’s ERP system, and facilitating training for staff on using the new systems. This position gave me valuable experience in both network and systems administration, as well as in handling day-to-day IT challenges that are crucial for a manufacturing environment

• IT Officer
• Meilin International Hotel
• 03.2023 - 11.2023
• At Meilin International Hotel, I served as the IT Officer responsible for overseeing the setup and management of the hotel’s network infrastructure. My role involved ensuring that the hotel’s network was stable, secure, and capable of supporting the operations of various departments, including front desk, housekeeping, and kitchen systems. I was in charge of installing and configuring network devices such as routers, switches, and wireless access points to provide seamless connectivity throughout the hotel. Additionally, I conducted routine maintenance to ensure the network operated without interruptions. I worked closely with external IT service providers to handle technical issues beyond my scope and played a critical role in upgrading the hotel’s IT systems. A significant part of my responsibilities was also ensuring that the hotel’s data was secure and that employees adhered to IT policies, which included managing user accounts and permissions. My role required a combination of technical troubleshooting, project management, and communication with both internal staff and external vendors.

• Software Engineering Intern
• National Information Technology Authority - Uganda (NITA-U)
• 06.2022 - 09.2022
• As a Software Engineering Intern at the National Information Technology Authority (NITA-U), I gained hands-on experience in the development and implementation of software solutions for government systems. My primary focus was assisting in the development of software tools designed to improve the efficiency of government operations. I participated in software testing, debugging, and code development, collaborating with a team of experienced software engineers. I also helped optimize existing applications by identifying areas for improvement and implementing changes. My internship provided me with a deeper understanding of software development methodologies and best practices while honing my coding skills in various programming languages. In addition to development work, I was involved in troubleshooting technical issues, supporting user testing, and preparing technical documentation. This experience helped me gain a comprehensive understanding of the software development lifecycle and the unique challenges faced by government IT projects.

• Data Clerk
• Microfinance Support Centre
• 01.2021 - 10.2021
• As a Data Clerk at the Microfinance Support Centre under the Emyooga project, a government initiative by the Government of Uganda, I was responsible for managing and organizing data related to the project’s microfinance operations. My role included accurate data entry, verification, and maintaining records of beneficiaries and financial disbursements within the Emyooga initiative, which aimed to support individuals and groups in various sectors with access to financial resources