Contact this profile for a recruitment
- Last name : ********
- First name : ********
- Phone : 704*******
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Accounting, controlling, finance
- IT, new technologies
- Marketing, communication
- Tourism, hotel business and catering
Professional experience
Experience in the following industries :
- Agriculture, fishing, aquaculture
- Call centers, hotlines
- Import-export business
- Real-estate, architecture, town planning
- Transport, logistics, postal services
Professional experience
- Operations manager
- Tarzan's Gardens Bweyogerere
- 04.2022 - 12.2023
- -Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. -Maintain effective cost controls in all areas. -Plan and direct the main operations including quality, standards, cleanliness, guest satisfaction. -Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations. -Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback. -Be responsible for maximising profit through the consistent delivery of the highest standard of service. -Ensure consistent implementation and review of SOPs throughout all Departments. -Be responsible for all the day-to-day queries, complaints or problems that arise in the gardens. -Monitor the garden functions book and familiarise myself with all updates & amendments. -Maximise financial opportunities and achieve pro-active up-selling environment throughout the hotel. -Carry out Duty Management shifts as required. -Conduct regular fire walks and Health & Safety audits. -Promote a positive employee relations culture through effective communication and regular team meetings.
Skills
Good communication skills.
Microsoft Office experience.
Administration skills.
Computer efficiency both soft and hardware.
Multitasking.
Problem solving.
Customer Experience services.
Education
Education level : College
- Makerere Business Institute
- 08.2015 - 04.2018
- I acquired a diploma in Business Administration, Certification in Computerized Accounts, Certification in E-tax $ E-tally.
Diploma in Business Administration
Key Skills
- 3DS MAX
Languages
- English
- Fluent
- Luganda
- Good level
More information
- Availability : immediately
- Geographical flexibility : Entebbe - Gulu - Jinja - Kampala - Kira - Masaka - Mukono - Nansana - International
- Place of residence : Kampala
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 11.07.2024
- Total views CV : 38
Other profiles that may interest you
Profile n°00097666
- Work experience: 2 to 5 years
- Industries: Banking, insurance, financeDistribution, selling, wholesaleMarketing, communication, mediaResearch and development
- Education: Bachelor
-
- Kyambogo university
- 08.2016 - 12.2019
ECONOMICS AND STATISTICS
- Languages: English (fluent) & Luganda (good level)
- Skills:
Proficient in computer literacy e.g ms word, ms power point, ms excel and data analysis
Experience in sales and marketinģ
Customer handling and relationship.