CV Profile No.70265

Experience in the following industries :

• Call centers, hotlines
• Marketing, communication, media
• Services other

Professional experience

• Media and Advertising Coordinator International Business
• Movit Products Limited
• Since 03.2022
• I manage and coordinate media platforms in 7 countries, adverts, billboards, squeeze backs, DIYs. As a Media & Advertising Coordinator, I have been working with overseeing Movit Products Limited activities in the following countries Burundi, South Sudan, Malawi, Zambia, Kenya, Tanzania and DR Congo. i. Profiling all media insights of all the countries that we plan to have adverts and activities run in. ii. Coordinate branding of mainly trade shows in the various countries. iii.Oversee translation & Production of adverts in the different countries in different languages. iv. Participate in shortlisting agencies to be out sourced to perform media activities & translation of adverts.

• Customer Experience
• MTN Uganda
• 04.2019 - 03.2022
• Managing client communications is the chief responsibility of a Customer Service Advisor. Professionally interact directly with potential, new and existing clients. Work to provide quality customer service, while increasing the company’s revenues through increased sales. My job is usually challenging, involving high demand situations and constant job stressors. However, I employ stress management and coping skills in my daily activities. As Customer Service Advisor I usually perform many of the following tasks: i. Handling enquiries ii. Answering incoming calls iii.Offering customers products and services iv. Performing administrative functions v. Updating client accounts vi. Processing customer correspondence