CV Profile No.65368

Experience in the following industries :

• Associative activities
• Call centers, hotlines
• Secretarial work
• Telecom

Professional experience

• Admin Officer/ Tale sales Team Leader
• Dubai investment park
• 09.2020 - 09.2022
• . • My role was to supervise and assist in the direction of a major department and senior official in the development of operating procedures • Also dealing with issues affecting personnel, policy and other administrative problems and supervise a number of subordinate staff. • To also develop the sales team, coordinate sales operations and implementing sales techniques that allow the business to meet or surpass its sales targets consistently.

• Customer Care Relations (Dealer Section)
• Uganda Telecommunication Ltd
• 11.2011 - 11.2014
• • Handling customer complaints, maintaining customer records by updating their account information. • To Speak to customers effectively about company products and service and also advise them on new charges. • Recommending potential products and services to suit a customer's needs

• Head of Sales and Marketing
• Ugavilla Development Company Limited
• Since 10.2022
• • Am responsible for researching and developing marketing opportunities and planning and implementing new sales plans. • And also establishing monthly and annual quotas for the team and implementing marketing strategies to analyse trends

• Guest Relations Officer
• Cove Rotana Resort Hotel (RAK)
• 04.2015 - 07.2019
• • To maintain open lines of communication between staff, guests and management. • Also overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff.