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CV Profile No.58289

Profile updated on 11.05.2022

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  • First name : ********
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  • Date of birth : **.**.****
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  • Attached CV : cv

Profile details

Job category searched

  • Marketing, communication
  • Secretarial work, assistantship
  • Telemarketing, teleassistance
  • Transport, logistics

Professional experience

Experience in the following industries :

  • Call centers, hotlines
  • Consumer goods
  • Event, receptionist
  • Secretarial work
  • Telecom

Professional experience

  • Online debt collector
  • MTN Uganda
  • 07.2020 - 10.2021
  • Reminded customers of loan deadlines, loan balances and any additional fees due to defaulting. Negotiated with clients and advise them to make instalments in order to beat deadlines. Upsell of Mokash benefits to customers utilizing below their threshold. Advised clients about penalties on clearing late like penalty fees, reducing in loan limit cap and denial of next loan request.

Skills

Microsoft office, communication, customer service, teamwork, dependability, time management, open-mindedness.

Education

Education level : Bachelor

    Theoretical course training

  • Makerere University
  • 08.2016 - 01.2020
  • Marketing. Human resources and operations Research and internship.

    Technical modules

  • ICDL Africa
  • 02.2021 - 04.2021
  • Microsoft office programs including word, excel, presentation, project. Digital marketing

Key Skills

  • Communication
  • Customer Service
  • Digital Marketing
  • Marketing
  • WORD

Languages

    • English
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Entebbe - Kampala
  • Place of residence : Kampala
  • Accepted employment type : Fixed-term contract - Freelance - Part-time work
  • Last updated : 11.05.2022
  • Total views CV : 89

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