CV Profile No.56532

Experience in the following industries :

• Airport and shipping services
• Call centers, hotlines
• Chemistry, petrochemistry, raw materials, mining
• IT, software engineering, Internet
• Telecom

Professional experience

• Website Developer/ IT Consultant
• Efoundation IT Uganda Limited
• 01.2008 - 12.2017
• -- Designing of fully functioning, operational and responsive websites. -- Troubleshooting of designed websites for operational flaws and downtime. -- Maintenance of computer systems with the latest software patches and AV updates. -- Monitoring of logfiles of computer systems. -- Maintaining integrity and security of systems. -- Training of IT staff in best practices of website management and administration. -- Perform data recovery of mission critical data. -- Performing of system backups.

• Call Center Op/Business Development Analyst
• Development Channel Limited
• 01.2017 - 07.2017
• -- Answering calls, queries and giving feedback of calls to the supervisor. -- Tracking of clientele through calls and emails. -- Marketing of products and services of Development Channel to the public.

• Transcriptionist
• Rev.com
• 01.2018 - 11.2021
• -- Transcribing of audio files to text. This included business, research, religious, engineering, podcasts audio files and so on. -- Proof reading of the transcribed text files. -- Timely submission of transcripts to the Rev.com team.

• Quality Control Specialist
• Kansai Plascon Uganda Limited
• 11.2020 - 12.2021
• -- Perform testing of the finished manufactured paint products in the Quality Control Lab. -- Disposing off hazard toxic chemicals from Quality Control Lab. -- Maintenance of hygiene in the lab. -- Submitting of lab test result to our Quality Control Supervisor for approval. -- Data entry of test results into a database. -- Checking integrity of entries in the database.