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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- HR, training
- Health and social professions
- Management
- Marketing, communication
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Call centers, hotlines
- Education, training
- Research and development
- Temporary work, recruitment
Professional experience
- Customer service advisor
- Barclay's bank
- 04.2008 - 07.2016
- -Issuing and receiving customer's cash -Attending to all customer queries. For example, if someone's cash was less by an amount that they were not aware of, it was the duty of the Customer service advisor to find out why and also ensure that a customer is informed in the best way possible in the earliest turn around. -Coming up with one customer initiative every quarter. This was a way of giving back to our customers as a way of thanking them for banking with us. This included offering the best customer service, dressing up for the day eg on independence day we would wear the independence colours and also decorate accordingly, surprise our customers with gift hampers and all this would make our customers happy and continue banking with us
Skills
Professional banker
Professional adult and community educater
Mobilizer
Education
Education level : Master
- Makerere university
- 08.2014 - 11.2017
- Online learning amongst banking employees
Masters in Adult and community education
Key Skills
- Customer Service
- Education
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Bwizibwera - Entebbe - Gulu - Hoima - Jinja - Kampala - Kasese - Kira - Lira - Masaka - Mbale - Mbarara - Mukono - Nansana - Rest of Uganda - International
- Place of residence : Kampala
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Cooperative Education Program - Part-time work
- Last updated : 08.03.2022
- Total views CV : 127
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