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CV Profile No.43333

Profile updated on 28.04.2021

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  • Last name : ********
  • First name : ********
  • Phone : +25***********
  • Email : ******@******.***
  • Date of birth : **.**.****
  • Nationality : ********
  • Address : ********
  • Attached CV : cv

Profile details

Job category searched

  • Marketing, communication
  • Secretarial work, assistantship
  • Services

Professional experience

Experience in the following industries :

  • Airport and shipping services
  • Call centers, hotlines
  • Event, receptionist
  • Marketing, communication, media
  • Temporary work, recruitment

Professional experience

  • Customer service advisor
  • MTN Uganda
  • 08.2011 - 02.2015
  • Handling customer queries on phone thus on the company helplines with a target of 180 calls in 8 hours and ensuring customer satisfaction.
  • Artisanal and small scale miner
  • Vaj ventures LTD
  • Since 04.2015
  • I deal in minerals especially gold from the region of karamoja, also buy it from fellow miners and sell in Kampala for a profit.

Skills

Good communication skills, inter-personal skills, multi tasking, flexibility, customer experience, social development and social worker

Education

Education level : Bachelor

    Bachelor's in office and information management

  • Makerere University business school
  • 09.2007 - 07.2010
  • A3years course at a business school, gained business concepts and computer literate

    Certificate in customer service

  • MTN Academy
  • 08.2011 - 09.2011
  • Trained in how to enhance good customer experience,good inter-personal skills,acquired good communication skills, how to work in a team,being a problem solver and selling a good image of the company to customers

Key Skills

  • Communication
  • Customer Service

Languages

    • English
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Entebbe - Jinja - Kampala - Mukono
  • Place of residence : Mukono
  • Accepted employment type : Permanent contract - Part-time work
  • Last updated : 28.04.2021
  • Total views CV : 119

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