CV Profile No.41883

Experience in the following industries :

• Government services
• Services other
• Social, public and human services
• Temporary work, recruitment

Professional experience

• Human Resource Intern
• United Nations High Commisioner for Refugees (UNHCR) - The UN Refugee Agency
• 06.2015 - 01.2017
• Humanitarian, provided Human Resource management and administration support to the HR function with various HR tasks in line with national and international staff, the public and government with regard to refugee operations, including: • Checked and verified staff files bio-data against a staff checklist I developed and informed the HR Associates for any discrepancies. • Filed and records keeping of various HR and office documents. • Performed orientation, induction and introduction of new staff to the country staff. • Assisted newly on-boarding national and international staff with administrative formalities related to their accreditation and verified prospective international staff academic documents in liaison with UN headquarters and the universities/institutions attended. • Identified and discussed staff welfare improvements including implementing a new medical insurance plan (MIP). • Attended UN Agencies meetings under vision ‘UN Delivering as One’ and represented UNHCR at one organized by UNDP named “Post 2015 Briefing”, where I brainstormed and discussed solutions to implementing the millennium/sustainable development goals in eradicating poverty in Uganda, which were reviewed and passed at the United Nations General Assembly Head Quarters. • Supported the recruitment focal point in preparing and planning, coordinating and conducting interviews. • Assisted the HR and administration function as necessary in performing any other duties.

• Technical Officer
• Uganda Telecom Limited -MANGO
• 01.2000 - 11.2007
• Under ICT industry, Mobile Telecom systems core network at the control tower handled subscriber data base administration, managed services, resources and people profiles in a purely computerized environment, provided online customer care service support to customer service centers nationwide and internationally (for roaming clients) concerning client complaints of sim card and network issues and performed network systems monitoring, operations and maintenance for a 99.9% service provision.

• Technical Assistant
• Makerere University Kampala
• 03.1995 - 09.1998
• In a academic/educational institution, under the Faculty of Natural Sciences, in the Department of Physics, provided guidance and support to freshmen/first year students during the physics practical lessons. Prepared equipment for use during the practical lessons, monitored what the students were doing, provided any assistance as needed, recorded attendance of students, helped collect the answer books/sheets for results received after the experiments/practical work.