CV Profile No.39231

Experience in the following industries :

• Banking, insurance, finance
• Government services
• IT, software engineering, Internet

Professional experience

• Fundi
• Fundi Bots
• 02.2016 - 09.2018
• As a fundi intern • Support the development of Fundi Bots education curriculum. • Instruct and Conduct robotics training. • Build Robotic Projects and promoting STEM education.

• Tech Innovator
• INFORMATION & COMMUNICATIONS TECHNOLOGY FOR THE COMMUNITY (ICTC)
• 10.2016 - 10.2017
• • Support and Identify community problem and approaches of solving it using information technology. • Identify, conduct trainings and monitor the different systems developed. • Review project Log Frame to ensure smooth implementation. Provide • Ensure proper implementation of project activities while applying to policies and core values. • Participate and assist in the organization of ICT related training for the staff. • Logging of incidences in an accurate and informative manner as and when they occur. • Develop periodic work plan, implement project activities, monitor and report submission. Communication: response to emails, tickets, and Agent's concerns. • Represent the company in assigned duties.

• Assistant IT Officer
• SAMASOURCE UGANDA LIMITED
• 09.2017 - 10.2018
• • Support the organization's network infrastructure and services like the LAN, print services. • Implemented multilayer security system for the institution, including enhanced anti-virus and firewall. • Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning. • Provide ICT related support and guidance to staff, Conduct and supervise ICT preventive maintenance activities. • Participate and assist in the organization of ICT related training for the staff. • Logging of incidences in an accurate and informative manner as and when they occur. • Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly. • Communication: response to emails, tickets, and Agent's concerns. • Create and maintain ICT configuration database for both hardware and software. • Developed ticketing system that improved communication and logging of user raised challenges. • Applied and managed advanced patch management system for 300+ desktop computers/workstations and servers. • Regulated access to safeguard information in files by monitoring the use of data files.

• IT Security Officer
• Orient Bank
• Since 10.2018
• • Scheduling and Implementation of Disaster Recovery Drills on a Quarterly basis. • Carrying out of regular security assessment on Bank’s IT infrastructure. • Attaining a satisfactory IT infrastructure Vulnerability Assessment. • Update and patch management of all systems bank wide. • Reviewing of all critical system logs on a weekly basis. • Ensured that all critical system logs are sent to the central repository. • Provided security reports on a regular basis. • Manage Operational Risk within the IT Department. • Ensured that all IT assets are configured to the standards that are recommended by the IT Policy and Manuals. • Ensured all critical system have backups that are up-to-date. • Carrying out bank wide security awareness program.