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CV Profile No.39077

Profile updated on 31.12.2020

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Profile details

Job category searched

  • Secretarial work, assistantship

Professional experience

Experience in the following industries :

  • Call centers, hotlines
  • Education, training
  • Secretarial work

Professional experience

  • Administrator / Secretary
  • Ntinda Primary School
  • Since 03.2014
  • My duties involve the preparation of official documents for the Ministry of Education and the student’s examinations. Communication and scheduling appointments for parents and the school Administration. Interacting with the children on a daily basis for assistance they require. To answer all incoming technical calls, evaluate the caller’s requirements and provide an appropriate solution Set and manage appropriate customer expectations Proactively build and manage relationships with key enterprise and corporate clients by acting as the primary point of contact for status meetings,
  • Administrator
  • WEBBIZ AFRICA
  • 07.2011 - 10.2014
  • This was an NGO organization where my duties involved preparation of the necessary requirements for the children offered educational assistance through the company program. Communication and scheduling appointments for parents and the school Administration. Interacting with the children on a daily basis for assistance they require. To answer all incoming technical calls, evaluate the caller’s requirements and provide an appropriate solution Set and manage appropriate customer expectations Proactively build and manage relationships with key enterprise and corporate clients by acting as the primary point of contact for status meetings,
  • Service provider
  • NDERE CULTURAL CENTRE HOTEL
  • 01.2009 - 08.2010
  • I was involved with the organization of the weekend hospitality schedule to ensure comfort and good satisfaction for the guests.
  • Data Entrant
  • ZUNDATI INTERNATIONAL
  • 03.2006 - 12.2018
  • My responsibilities included the handling and storing of the company hard and soft copy data. Proactively build and manage relationships with key enterprise and corporate clients by acting as the primary point of contact for status meetings,

Skills

Secretarial skills, customer service skills, leadership Management Skills, Microsoft Office (Word Excel, Access, PowerPoint), Photoshop and other Internet Programs Excellent verbal and written communication skills. Excellent telephone skills. i.e. answer all incoming technical calls, evaluate the caller’s requirements and provide an appropriate solution(s) to the customer service queries/problems presented according to quality standards Communication and scheduling appointments for parents and the school Administration. Interacting with the children on a daily basis for assistance they require. To answer all incoming technical calls, evaluate the caller’s requirements and provide an appropriate solution Set and manage appropriate customer expectations Proactively build and manage relationships with key enterprise and corporate clients by acting as the primary point of contact for status meetings,

Education

Education level : High school

    Uganda Advanced Certificate of Education

  • Kansanga Senior Secondary School
  • 03.2004 - 12.2005
  • Awarded Uganda Advanced Certificate of Education

    Certificate in IT and Leadership Skills.

  • KiBO FONDATION
  • 10.2010 - 05.2011
  • Secretarial studies, IT and Leadership Skills.

Key Skills

  • Administration
  • Assistance
  • POWERPOINT
  • WORD
  • Written Communication

Languages

    • English
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Kampala
  • Place of residence : Kampala
  • Accepted employment type : Permanent contract - Fixed-term contract
  • Last updated : 31.12.2020
  • Total views CV : 64

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