CV Profile No.38308

Experience in the following industries :

• Consumer goods
• Distribution, selling, wholesale
• IT, software engineering, Internet
• Marketing, communication, media
• Telecom

Professional experience

• Corporate Sales Executive
• IwayAfrica (Echotel) Uganda Limited
• 09.2015 - 11.2020
• IwayAfrica changed names to Echotel Proprietary in October 2019. My KPI is contributing to revenue growth by identifying new business opportunities and selling data communication solutions by offering satellite communication (VSAT) and terrestrial internet services. Am also responsible for retaining customer accounts and carry out sales in a manner that ensures profitability through proactive stewardship of the firm's relationship with assigned customer accounts in the Small and Medium sized segment. I partake in all aspects of the sales process, assist in solution development and proposal formulation. By employing a consultative sales approach, I proactively manage customers' satisfaction and service delivery by anticipating potential service problems and monitoring satisfaction.

• Direct Sales Executive
• Vodafone Uganda
• 03.2015 - 09.2015
• Responsible for developing and maintaining relationships with new and existing customers in order to achieve or exceed monthly sales targets in terms of number of trials, number of paying customers, total number of internet, voice connections and revenue. Carrying out needs analysis to gain a clear understanding of customers' requirements and presenting appropriately to make a sale; challenging objections with a view of getting the customer to buy. Gathering market information to advise on forthcoming product developments and discussing potential promotions. Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the customer. This process also involves making accurate, rapid cost calculations and providing customers with quotations. Ensuring an updated customer prospect data base by maintaining a healthy pipeline.

• Account Manager - Direct Sales
• Smile Communications Uganda Limited
• 01.2014 - 12.2014
• Responsible for developing and maintaining relationships with new and existing customers in order to achieve or exceed monthly sales targets in terms of number of trials, number of paying customers, total number of internet, voice connections and revenue. Carrying out needs analysis to gain a clear understanding of customers' requirements and presenting appropriately to make a sale; challenging objections with a view of getting the customer to buy. Gathering market information to advise on forthcoming product developments and discussing potential promotions. Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the customer. This process also involves making accurate, rapid cost calculations and providing customers with quotations. Ensuring an updated customer prospect data base by maintaining a healthy pipeline.

• Field Sales Executive
• Orange Uganda Limited
• 06.2013 - 01.2014
• my role was to contribute to the revenue of the service centre by selling data and related products to field customers. Doing cold calling to arrange meetings with potential customers to prospect for new business; continuously building prospect database. Capturing customers' Know Your Customer (KYC) details to maintain an updated customer data base. Achieving or exceeding set monthly targets in terms of number of new connections.