CV Profile No.29307

Experience in the following industries :

• Banking, insurance, finance
• Call centers, hotlines
• Secretarial work
• Social, public and human services
• Temporary work, recruitment

Professional experience

• Customer Service Officer
• True North Consult - United Bank for Africa
• Since 02.2023
• Responsible for establishing and maintaining contact/relationships with new and existing customers on routine account management activities, bank’s products and services.

• Teller
• True North Consult - United Bank for Africa
• 05.2021 - 01.2023
• Responsible for Daily customer transactions, customer support, providing product / services information, answering questions and resolve any emerging problems that customer accounts might face with accuracy and efficiency.

• Office Administrator
• Ultragrip Safety Limited
• 01.2019 - 04.2021
• Responsible for managing Human Resource Administration processes including hiring, promoting, terminating, running payrolls, staff welfare as well as acting as a liaison and providing product / services information, answering questions and resolve any emerging problems that customer accounts might face with accuracy and efficiency.

• Administrative Assistant
• Ron Outsourcing Limited
• 04.2018 - 12.2018
• Responsible for ensuring proper flow of office procedures, supporting the management by carrying out common office duties but not limited to maintaining a positive and friendly company image by acting a first line of contact to visitors and clients via email, telephone and in person.