CV Profile No.26849

Experience in the following industries :

• Advice, audit, accounting
• Banking, insurance, finance
• Government services
• Health, pharmacy, hospitals, medical equipment
• Telecom

Professional experience

• Deputy Director Business Operations
• A Global Healthcare Public Foundation (AGHPF) / AG Quality Consultants (AGQC)
• Since 10.2018
• AGHPF is an NGO funded by Centre for Disease Control (CDC). The purpose of the NGO is to offer technical assistance to Uganda’s Ministry of Health and Public Laboratories with an aim of preparing them to attain quality certification that will improve HIV diagnosis. My role is to ensure that the organisation’s operations are efficient and support the technical team perform their tasks. I have a team of 6 associates who directly report to me and performing the following tasks; Compliance, Human Resource and Administration, Training coordinator, Procurement, Fleet and Stores, Communications I joined the organisation in October 2018 and one of my roles was to set up a business arm that will champion standardisation and delivery of high-quality services and products in Uganda’s Private sector so that they (Ugandan Enterprises) can compete favourably both locally and internationally. This will be achieved by preparing businesses for certification.

• Consumer Sector Specialist- Business Banking
• Stanbic Bank Uganda
• 01.2017 - 12.2019
• Define and execute strategic client plans that will ensure the development of strong business relationships along the value chain and the delivery of profitable and integrated Stanbic Bank products and services (transactional, liability products, and global markets), with the purpose of ensuring client profitability, increased revenue, risk optimisation and consistent service. Key Successes Recorded: - Set up the Consumer sector unit in Business Banking - Defined the sector by breaking it down into a Value chain - Held Customer forums for numerous clients per value chain activity to understand their business - Designed the most attractive value proposition for the Fast-Moving Consumer Goods (FMCG) Distributors that covers a lending solution and a cashless collection solution for them - Consumer sector share of wallet grew by 12% in 2017 and is estimated to grow by 20% in 2018

• Acting Head of Business Banking
• Stanbic Bank Uganda
• 03.2015 - 12.2015
• The role of a Business unit head is to provide strategic guidance to the Commercial banking and Enterprise Banking segments whilst registering profits for the business unit. Specific duties: - Balance sheet management: Ensure that business banking has sufficient deposits to cover their loans and remain within the set loan to deposit ratios. - Profit & Loss: Ensure that the Business unit achieves the set target of profitability by closely monitoring the performance of the loan book, ensure that all the revenues are correctly allocated and that the costs are managed within the set targets. Key successes recorded: Turned a UGX 2.2Bn loss making business into a profitable business (UGX 3.6Bn)

• Head Enterprise Banking (SME)
• Stanbic Bank Uganda
• 03.2014 - 12.2016
• lead a team of relationship Manager and ensure that the segment provides solutions that are competitive in the market to continue growing the customer base and making more revenue. The measure of success is growth in the portfolio of customers, account balances and product holding per client. In addition to this, the segment head must ensure that the segment is profitable, give guidance to the relationship managers and deal with the different stakeholders that support the unit like Credit, operations and the Customer contact centre (CCC) I Took over a USD 1.5Mio loss-making Enterprise Banking (SME) business and made it a USD0.7Mio profitable business by focusing on loan collections to improve the impairment position

• Head of Products
• Stanbic Bank Uganda
• 07.2012 - 12.2013
• Custodian of Pricing, Lending products, Deposit products, Card and Card acquiring and focusing on driving profitability across all product lines, balance sheet growth, card utilisation, increase in Point of Sale (POS) payments and product development. Key successes recorded: - Run a project with a team of colleagues that successfully rolled out the Card and the POS platforms - Rolled out bundled pricing for the High net worth clients in Private Banking and the Executive Banking clients in Personal Markets

• MANAGER MANAGEMENT INFORMATION SYSTEMS, ANALYTICS, REPORTING & PRICING
• Stanbic Bank Uganda
• 03.2011 - 07.2012
• As part of the Bank’s strategic goals of driving revenue from the existing Branch network, we undertook a branch optimisation exercise. It’s upon this backdrop that an MIS unit was formed and tasked with the responsibility of proactively advising the head of personal markets on the economic potential in each area surrounding the branches. This would inform part of the rationale for either keeping the branch or closing it. I was also the custodian and aggregator of all competitor information that would enable the bank make informed pricing decisions.

• MANAGER MANAGEMENT INFORMATION SYSTEMS &ANALYTICS
• Barclays Bank Uganda (Now ABSA)
• 12.2000 - 12.2010
• Barclays Bank Plc embarked on a strategic goal of expanding its Retail Business. In Uganda, this has meant the acquisition of Nile Bank and opening new branches. As part of this overall strategy Financial Control and Management Information [MI] Analysis became key. Reviewing and producing detailed value adding analysis of the Barclays Uganda retail balanced scorecard performance from individual Branch level to the aggregate country result. Key Roles: - Monitoring Balance Sheet movements on a daily - Identifying and evaluating improvements in performance and presenting these in a compelling and coherent manner as to drive management decisions.

• PROJECT MEMBER BARCLAYS AND NILE BANK MERGER (OPERATIONS INTERGRATION PROJECT).
• Barclays Bank Uganda (Now ABSA)
• 03.2007 - 12.2007
• Aligning Nile Bank and Barclays bank processes smooth

• Several roles within Western Union Department
• Nile Bank (Now part of ABSA/ Barclays)
• 03.2002 - 12.2007
• Started out my career as a teller in the Western Union Department (February 2002 to August 2003) Western Union Operations & Customer Service Manager (September 2003 to November 2007) Acting head Western Union (September 2003 to November 2007)