CV Profile No.91113

Experience in the following industries :

• Event, receptionist
• Marketing, communication, media
• Research and development

Professional experience

• Research assistant
• Save The Children International
• Since 05.2023
• Research Assistant (2023-present) - Assisted principal investigators in conducting studies, collecting and analyzing data, and preparing research reports. - Conducted literature reviews, designed research instruments, and coordinated data collection. - Contributed to manuscript preparation, data visualization, and presentation development. - Demonstrated strong organizational skills, attention to detail, and ability to work independently. - Utilized software tools and data collection tools such as SPSS, Excel, EndNote, kobo collect for data management and analysis. Key skills: - Research design and methodology - Data collection and analysis - Academic writing and presentation - Attention to detail and organization - Proficiency in research software tools.

• Communications Assistant
• Arch Apartments and Hotel Ltd.
• 11.2022 - 05.2023
• Communications Assistant (2022-2023) - Assisted in developing and implementing internal and external communication strategies. - Prepared and disseminated various materials, including press releases, media alerts, and social media content. - Coordinated logistics for events, conferences, and meetings. - Maintained accurate records and databases. - Provided support for media relations, crisis communications, and reputation management. - Collaborated with cross-functional teams to ensure consistent messaging. Key skills: - Excellent writing, editing, and verbal communication skills - Social media savvy and ability to create engaging content - Event planning and coordination - Attention to detail and organizational skills - Ability to work under deadlines and collaborate with teams.

• Customer service representative
• Arch Apartments and Hotel Ltd
• 03.2020 - 10.2021
• As a Customer Service Representative, I provided timely and effective solutions to customer inquiries and concerns via phone, email, and chat. I utilized my excellent communication skills to resolve complex issues, processed orders and returns, and collaborated with internal teams to ensure customer satisfaction. I consistently met or exceeded customer satisfaction targets, developed process improvements, and received recognition as a top-performing representative. My strong problem-solving skills, product knowledge, and ability to work in a fast-paced environment enabled me to deliver exceptional service to our customers.