CV Profile No.90209

Experience in the following industries :

• Call centers, hotlines
• Consumer goods
• Event, receptionist
• Food-processing industry
• Transport, logistics, postal services

Professional experience

• Shift supervisor
• KUKU FOODS UGANDA
• 06.2020 - 06.2023
• I used to solve customer complaints, count daily stock and report the stock discrepancy, I used to monitor logistics expenses and seek cost saving opportunities, always in charge of the restaurant and issue daily stock, I could train and provide information to my team members,I maintained accurate inventory records.I oversee voice mails and email communication to customers and satisfy their needs.I used to take initiative of repairs and maintenance.I used to monitor stock levels and reorder supplies.I used to ensure timely and cost effective delivery of orders to customers.

• Cashier
• KUKU FOODS UGANDA
• 11.2018 - 06.2020
• I collected cash payments for customers orders. I answered customer questions and held them locate orders and provided recommendations on what to order I welcomed and greeted clients when entering and leaving the shop. I maintained aclean work place at all times as per the hygiene requirements. I could operate cash registers. I worked with other team members and assisted with the required information. I worked with the customer service department to satisfy all the customer needs. I resolved customer complaints I work with the marketing team in the field to increase on sales and promote customer awareness. I answered customer questions regarding goods and menu pricing.

• Internship personnel
• MINISTRY OF LOCAL GOVERNMENT
• 09.2017 - 12.2017
• I used to keep track of any contractual agreements and inform the concerned parties for timely renewal. I always handled clients invoices and complaints. I used to perform logistics tasks related to property and asset management, warehousing , maintenance and transportation. I used to assist my supervisors in more complex, higher value purchases. With help of my supervisors, I used to prepare tender documents, solicit bids and quotations as applicable. I could monitor office supplies and prepare requisitions when required and coordinate with the finance unit the payment of utilities invoices. I used to coordinate conference meetings with the bidders and note down the minutes. I used to direct calls to staff and department through the switch boards. I always placed outgoing call requests from the department to suppliers. I performed clerical duties as assigned to me by my supervisors. I used to assist callers to identify their needs and routed their calls appropriately.