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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- IT, new technologies
- Sales
- Services
- Telemarketing, teleassistance
Professional experience
Experience in the following industries :
- Airport and shipping services
- Cleaning, security, surveillance
- Distribution, selling, wholesale
- Telecom
- Temporary work, recruitment
Professional experience
- Customer service Representative
- Fenix international (Engie)
- 09.2019 - 08.2023
- I have been working us a CSR in Readypay solar company for 4 years, helping the company achieve its revenue targets and goals. During my days at the call center I have been so constant in hitting my KPIs set by the company, and make the company earn its reasonable amount of revenue set. Provide the exceptional experience to customers
- Customer service Representative
- Fenix
- Since 09.2019
- I served customers as a customer service Representative whereby I used to hit all the KPI put in place and made the company achieve its revenue targets and providing the exceptional experience to the company's customers. It's all about knowing the company's products (Product Knowledge)
- Customer service Representative
- Fenix international Uganda Limited
- Since 09.2019
- Problem Solver. This is all about facing the customer's problem, understanding it and resolving positively Computer. Am good at computer knowledge like Microsoft applications and repair. Negotiation skill. Am good at bargaining with the customer on a particular item put on sell by the company
- Customer service Representative (CSR)
- Fenix international
- 09.2018 - 10.2022
- I have served customers for over the period of 4 years at the call center and 6 years in the field as a sales representative
Skills
*Computer skills
*Negotiation Skills
*Problem Solver
*Inter personal Skills
Education
Education level : College
- Busia institute of Technology
- 08.2014 - 08.2017
- This training took 3 year at college whereby it was a combination of Automotive engineering and Computer science. The course was nice and interesting
Information Technology
- Busia institute of Technology
- 09.2019 - 11.2023
- This training took me 3 years which consisted of 2 departments Information Technology and Automotive
Information Technology
- Kyamboga university
- 08.2014 - 09.2016
- Information Technology (ICT). The course took 3 years because it was a combination of Automotive engineering and Computer engineering
Information Technology
- Makerere University
- 08.2015 - 06.2018
- Good training time
Information Technology and Automotive technology
Key Skills
- AAA
Languages
- English
- Good level
- Swahili
- Fluent
- Swahili
- Intermediate
More information
- Availability : immediately
- Geographical flexibility : Entebbe - Masaka - Rest of Uganda - International
- Place of residence : Kampala
- Accepted employment type : Permanent contract - Fixed-term contract - Internship
- Last updated : 02.01.2024
- Total views CV : 46
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- Lira university
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Bachelors degree in computer education double main
- Languages: English (fluent)
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Able to use computer experience to solve problems within my community