Contact this profile for a recruitment
- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Marketing, communication
- Secretarial work, assistantship
- Telemarketing, teleassistance
- Transport, logistics
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Consumer goods
- Event, receptionist
- Secretarial work
- Telecom
Professional experience
- Online debt collector
- MTN Uganda
- 07.2020 - 10.2021
- Reminded customers of loan deadlines, loan balances and any additional fees due to defaulting. Negotiated with clients and advise them to make instalments in order to beat deadlines. Upsell of Mokash benefits to customers utilizing below their threshold. Advised clients about penalties on clearing late like penalty fees, reducing in loan limit cap and denial of next loan request.
Skills
Microsoft office, communication, customer service, teamwork, dependability, time management, open-mindedness.
Education
Education level : Bachelor
- Makerere University
- 08.2016 - 01.2020
- Marketing. Human resources and operations Research and internship.
Theoretical course training
- ICDL Africa
- 02.2021 - 04.2021
- Microsoft office programs including word, excel, presentation, project. Digital marketing
Technical modules
Key Skills
- Communication
- Customer Service
- Digital Marketing
- Marketing
- WORD
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Entebbe - Kampala
- Place of residence : Kampala
- Accepted employment type : Fixed-term contract - Freelance - Part-time work
- Last updated : 11.05.2022
- Total views CV : 90
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