CV Profile No.43567

Experience in the following industries :

• Call centers, hotlines
• Event, receptionist
• Maintenance, servicing, after-sales services
• Secretarial work
• Tourism, leisure activities

Professional experience

• Office Administrator
• Dagiz Travel LTD
• Since 08.2017
• • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output. • Maintained company accounting records by accounts payable, accounts receivable, invoices and expense reimbursements. • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand. • Provided employee on-boarding services and supported department members to increase productivity and performance. • Assessed employee performance and capabilities, addressing uncovered weaknesses to promote staff growth. • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries. • Supported office needs including taking messages, scanning documents and routing business correspondence.

• Sales Representative
• AIM Global
• 03.2016 - 04.2017
• • Fostered relationships with customers to expand customer base and enhance loyalty and retention. • Placed orders and answered customer questions in-person, through email and over the phone to maximize customer service. • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. • Monitored customer order process and addressed customer issues. • Prepared and processed contracts and order forms for new and existing customers. • Achieved or surpassed sales quotas by as much as 56%. • Maximized efficiency and time management by effectively planning and organizing client routes within territory.