Contact this profile for a recruitment
- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Marketing, communication
- Secretarial work, assistantship
- Services
Professional experience
Experience in the following industries :
- Airport and shipping services
- Call centers, hotlines
- Event, receptionist
- Marketing, communication, media
- Temporary work, recruitment
Professional experience
- Customer service advisor
- MTN Uganda
- 08.2011 - 02.2015
- Handling customer queries on phone thus on the company helplines with a target of 180 calls in 8 hours and ensuring customer satisfaction.
- Artisanal and small scale miner
- Vaj ventures LTD
- Since 04.2015
- I deal in minerals especially gold from the region of karamoja, also buy it from fellow miners and sell in Kampala for a profit.
Skills
Good communication skills, inter-personal skills, multi tasking, flexibility, customer experience, social development and social worker
Education
Education level : Bachelor
- Makerere University business school
- 09.2007 - 07.2010
- A3years course at a business school, gained business concepts and computer literate
Bachelor's in office and information management
- MTN Academy
- 08.2011 - 09.2011
- Trained in how to enhance good customer experience,good inter-personal skills,acquired good communication skills, how to work in a team,being a problem solver and selling a good image of the company to customers
Certificate in customer service
Key Skills
- Communication
- Customer Service
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Entebbe - Jinja - Kampala - Mukono
- Place of residence : Mukono
- Accepted employment type : Permanent contract - Part-time work
- Last updated : 28.04.2021
- Total views CV : 120
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Customer handling and relationship.