CV Profile No.38927

Experience in the following industries :

• Banking, insurance, finance
• Call centers, hotlines
• Consumer goods
• Distribution, selling, wholesale
• Government services

Professional experience

• BUSINESS DEVELOPMENT EXECUTIVE
• STANDARD CHARTERED BANK
• Since 01.2017
•  Serving as an on-call consultant to dig into every CDI funnel challenge via email, phone calls and in person meetings  Work with our sales teams to ensure a smooth onboarding process for new clients  Organize, and manage the CDI account lifecycle to ensure successful delivery  Manage issues, risks, and decisions related to the overall success of digital banking  Extend relationships beyond IT to business decision makers, helping customers envision and achieve digital transformation  Leverage and drive awareness of all available digital market promotions, offers, sales initiatives and programs  Handle digital inquires for the purpose of matching our products and services to each customer’s needs, where appropriate route callers to internal resources  Obtain and document customer information in EOPs and their needs for future follow up to secure business  Return customer inquires immediately to ensure excellent customer service

• COLLECTION AGENT
• KAMPALA ASSOCIATED ADVOCATES
• 09.2016 - 01.2017
•  Recovery of debts from customers who defaulted our client companies, making of reports in regards to company status of the debtors

• RISK ADVISOR
• UAP OLD MUTUAL
• 07.2014 - 11.2016
•  Selling insurance policies to the public, educating the general public about insurance and its benefits, making underwriting procedures