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- Last name : ********
- First name : ********
- Phone : +26***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Tourism, hotel business and catering
Professional experience
Experience in the following industries :
- Hotel business, catering
- Tourism, leisure activities
Professional experience
- Waitress
- Swakopmund Brauhaus
- 01.2000 - 12.2005
- I started waitressing part-time at the age of 16 and was lucky to learn and appreciate the value of customer satisfaction from an early age. After I matriculated I spent a year waitressing full-time in an effort to save for my studies.
- Assistant Lodge Manager
- Hobatere Lodge
- 10.2008 - 12.2010
- I was responsible for the daily running of the lodge and making sure that staff and customers were looked after and happy. Duties included: • Managing housekeeping • Food & Beverage management including working out menus and ordering supplies • Managing the curio shop • Fleet management • Front of House • Drawing up staff rosters • Staff relations • Data entry • Stock-take • Admin including bookings, e-mail correspondence, basic book- keeping, banking • Guest relations
- Senior Tour Consultant & General Manager
- Batis Birding Safaris T/A The Naturalist Collection
- Since 05.2014
- For the past 6 years I have been designing, creating and arranging specialised ornithological, herpetological, botanical, entomological and photographic tours. I have also co-led tours to Uganda and Madagascar. Other responsibilities include: • Fleet and property management • Supervise and support employees • Consulting with agents, clients as well as ground agents in foreign countries • General administration including banking, basic book-keeping, renewal of permits and certificates, managing insurance policies, etc.
Skills
Microsoft Office (Outlook, Word, Excel, PowerPoint, Publisher)
Wetu Itinerary builder
Adobe Lightroom and Photoshop
Sage Pastel
OTHER
Customer service& Guest relations
Leadership
Staff management
Training & Development
Communication
Problem solving
Decision making
Team player
Photography
Education
Education level : College
- Varsity College, Cape Town, South Africa
- 01.2006 - 12.2009
- My training at Varsity College in Cape Town included the following: Theory: Business Information; Convention & Event Management; Economics; Environmental Management; Financial Management; Facilities Management; Marketing & Sales; Human Resource Management; Interior Design Concepts; Management Information Systems; Organisational Management; Rooms Division Management; Wine Studies; Food & Beverage Management; Hospitality Management Accounting; Hygiene Systems; Health, Safety & Security Management; Operational Planning; Fundamentals of Nutrition Practical: Culinary Skills, Wine Studies, Beverage Service Procedure, Hospitality Computing, Housekeeping, Restaurant, Function & Room Service, During my first year I did my internship waitressing at a 5-star restaurant in Cape Town. My second-year internship I worked in the Banqueting & Events Department. For my third-year internship I worked as an assistant lodge manager.
Advanced Diploma in International Hotel Managament
Key Skills
- Beverage
- Hospitality Management
- Housekeeping
Languages
- Afrikaans
- Native
- English
- Native
- German
- Native
More information
- Availability : in 1 month
- Geographical flexibility : Bwizibwera - Entebbe - Gulu - Hoima - Jinja - Kampala - Kasese - Kira - Lira - Masaka - Mbale - Mbarara - Mukono - Nansana - Rest of Uganda
- Place of residence : Swakopmund
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Freelance - Part-time work
- Last updated : 05.11.2020
- Total views CV : 160
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