CV Profile No.26758

Experience in the following industries :

• Advice, audit, accounting
• Banking, insurance, finance
• Environment, recycling
• Import-export business
• Tourism, leisure activities

Professional experience

• Supervisor
• Delaware North and The Recruitment Network
• 11.2018 - 11.2019
• New Zealand I arrived in New Zealand with a working Holiday Visa and so had to focus on jobs in Hospitality. I mostly worked for Delaware North at the Westpac Stadium, managing sport events, concerts and high number functions (up to 800 persons) My main activity was to supervise teams focusing on the quality of service towards the customers. I therefore developed a range of high quality skills that helped me becoming the VIP Lounge supervisor at the Stadium. In order to meet different people and ways of working I also worked as a temporary worker, as a supervisor, maître d´hôtel, barman and even barista. Thus I worked for 5-stars restaurant (Hippopotamus), weddings and events with well recognized catering companies (Nosh or Sarah Searancke), and fast paced venues in the city center.

• Consultant & Translator
• Freelance
• Since 08.2017
• Andorra, France & Barcelona Back from Australia I had some health issues that kept me at home for 3 months. It gave me the opportunity to develop new skills as a consultant and translator. I first gave advice to a travel agency in Andorra (ARPEGI) on how to create and maintain circuits for travelers of different generations. I also provided my expertise in terms of customer management and sales techniques. Finally, I help a professional translator to conceal with some deadlines. It involves business, literary & scientific translations.

• Restaurant Manager
• Nick Swiss Italian Restaurant
• 03.2016 - 07.2017
• Australia I have been hired by that employer in order to readapt the offer to a changing tourism. Australia, mostly the Far North Queensland is massively and quickly opening itself towards Asia and its new executive class, as well as to the new eco-friendly mass tourism. • Customer Management (Maître d’hôtel) • Staff management and training (5 permanent employees) • Quality management (Control of dishes, customer satisfaction) • Marketing development (Menu rewriting and improvement, online sales) • RMLV (Responsible Management of Licensed Venues) • Cocktail making skills (Using organic and local ingredients)

• Financial Advisor
• Banque Populaire Occitane
• 01.2012 - 07.2013
• France I was part of a special team of financial advisers created by the 3rd leading banking group in France to replace people on leave at short notice in all agencies in the south west of France. The interest in that mobility was that I was always under pressure, working on projects missing a supervisor for weeks and so with impatient customers, if not aggressive. Also, I have been in contact with different socioeconomic groups with different life objectives, which made it more complex for me to reach my KPIs. If I had to outline the skills I have used best, it would be: • Autonomy • Customer management • Adaptability

• Logistic Manager
• Viladomat
• 01.2011 - 12.2011
• Andorra Replacement from a maternity leave. I had to resolve short term problems in the supply chain, mostly due to the change of seasonal products (summer and winter). The difficulties were in terms of logistics within our walls but also managing any mistakes made by our suppliers, knowing the products had to cross a minimum of one border.

• Project / Property Manager
• Cara Promotion
• 01.2010 - 12.2010
• French Guiana Working for a new business (4 years old), I was hired to be the interface with the customer once the sale was done. We were selling houses on plan, so the customer had to wait up to one year before receiving his key. In order to control that year I developed strong relationships with complementary businesses (Kitchen builders, Household suppliers…) and provided my customers with many options at a good price. In exchange, they were complying with my deadlines and avoided any last moment decision. I also managed the properties the company had for rent. Finally, I assisted the project manager in studying the costs and risks of the projects, and also in supervising the worksites.

• Consultant
• SEIT
• 07.2008 - 01.2009
• French Guiana - Internship As a consultant junior, my job was to create a business plan together with a local Amerindian tribe and the Ministry of Amerindian Affairs from the island of the Commonwealth of Dominica. The project was the creation of a resort based on the Arawak culture and we aimed at being financed by the European Union • Response to call for bids • Market analysis • Business Plan writing • Meeting management • Public fund raising (1.7M€ obtained)

• Sales Representative
• Leka Gape
• 03.2006 - 08.2006
• South Africa - Internship Working for a Non Profit Organization, I had two objectives: Giving time to help children gaining some education and developing the sales of some local products. • Customer portfolio development • New products development • Creation of an Aquaponics farm